![]() ![]() ![]() Users are on Windows 7 Pro and use a mixture of Office 2010, 2013, 2016 changing back to portrait means that the document no longer has the width, almost as if word has swapped one axis with the other, does anyone else have this trouble with Word. the page settings in Word seemed to be messed up, if i set the width to 10.16cm and the height to 5.08cm it then changes the document to a landscape page, which means that when the labels come out they come out the wrong way. Whenever I try to create a new word document and I copy the settings over from this old document perfectly it still refuses to print properly. before i joined the company apparently we used to have hundreds of word documents that printed in proper format on the printers (according to my users) but now we only have 1 left which works properly. The labels we use are all 4" x 2" (10.16cm x 5.08cm) thermal transfer labels. whenever one of the users wants to use Word to print out something like an address or shipping label Word will not format the page properly to support it, we are currently using a mixture of Zebra, Toshiba and Printronix label printers and they all for short when using Word which is why I'm guessing that Word is the issue. We have several thermal transfer label printers in our company. ![]()
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